AI for online stores that sell more
Instant answers about orders and delivery, purchases that get picked up again and stock that warns you before it runs out, without hiring anyone else.
Your shop, with its own AI team
This is how your AI team would work on an ordinary day. Click a robot or an example to see it at its desk.
Automation examples for your shop
AI for online stores is a set of assistants and automations that answer shoppers' questions, recover half-finished sales and organise order and stock work. At Aventib we connect it to your Shopify or WordPress store, your email and your CRM, so the same team can sell more without spending the day answering messages.
What holds back sales in a small online store?
Where is my order?
A large share of the emails and messages a store receives are questions about delivery status. Answering them one by one takes time away from packing orders and finding new products.
Carts left half-finished
Someone picks a size, adds the product and closes the tab. Without a timely reminder, that almost-made purchase is lost.
Questions before buying
Does this size come up small? Will it arrive before Friday? Can I return it? If nobody replies quickly, the shopper looks for the same product in another store.
Stock that runs out without warning
Your best-selling product hits zero over a weekend and you find out on Monday. Meanwhile, the product page keeps getting visits from people who cannot buy.
How AI for online stores automates your ecommerce
Tell us what you need
Ecommerce chatbot
It answers questions on your website and WhatsApp about sizes, materials, delivery times or returns, using your product pages and policies. When something is out of the ordinary, such as a complaint, it passes it to you with the history.
Order status in an instant
The customer types their order number and is told where it is and when it will arrive, checked directly in your store. Exchanges and returns are logged for you to handle.
Abandoned cart recovery
Anyone who leaves a purchase half-finished receives a reminder by email or WhatsApp, if they have agreed to it, with their cart saved. You decide the tone, the timing and whether to include an incentive.
WhatsApp chatbot for orders
For shops with regular customers, the assistant takes orders on WhatsApp, confirms availability and creates the order ready to prepare or collect in store.
Stock and supplier alerts
When a product drops below the quantity you set, you get an alert and a draft order to the supplier ready to review and send.
How a typical Sunday works in your online store
An example of how it works. Every business is set up to fit.
- Delivery question answered
A customer asks about her order. The assistant checks the store and replies that it ships on Monday and arrives on Wednesday.
- Size question before buying
A shopper is torn between two sizes. The assistant shows him the size guide from the product page and he completes the purchase.
- Cart reminder
Someone who left a pair of trainers in their cart on Saturday receives a friendly reminder with the link to finish.
- Low stock alert
There are three units left of the best-selling product. You receive an alert and a draft order for the supplier.
- Complaint for you
A parcel arrives damaged. The assistant collects photos and details and leaves the case ready for you to sort out on Monday.
Benefits of AI for online stores and shops
Quick answers before buying and cart reminders help close purchases that used to stall halfway.
Questions about orders and delivery are answered automatically. Your inbox is left for suppliers, problems and opportunities.
Store, email, CRM and alerts work together, so you stop copying data from one tool to another at the end of the day.
How we set up AI for online stores for you
- 1
We listen
We review your store, the platform you use, the most common questions and how you handle delivery, returns and stock today.
- 2
We make a proposal
We choose where to start for your case: customer service, carts or stock. We send you the plan with the connections and messages involved.
- 3
We put it live
We connect the assistant to your catalogue and orders, test real purchases and questions and switch it on once you give the go-ahead.
- 4
We measure and improve
We look at carts recovered, questions resolved without anyone stepping in and orders generated, to fine-tune messages and send times.
Frequently asked questions about AI for online stores
What does an ecommerce chatbot do?
It answers shoppers' questions about products, sizes, delivery and returns using your store's information. It can also report the status of an order and log problems. Anything that needs a decision, such as a special refund, goes to you.
How do you recover abandoned carts with AI?
You set up a message that goes out when someone leaves a purchase unfinished, with the contents of their cart and a direct link. The AI helps tailor the text to the product. Messages only go to people who have agreed to receive communications.
Does AI for online stores work with Shopify and WordPress?
Yes, we work with stores on Shopify and on WordPress with WooCommerce, and we can also look at other platforms. The first step is to check what your store allows us to connect, so we choose the best way to do it.
Can I take orders on WhatsApp with a chatbot?
Yes. It is especially useful for shops with repeat customers, such as food or everyday products. The assistant takes the order, confirms what is available and logs it for you to prepare or send.
How much does it cost to automate an ecommerce store?
It depends on the size of the catalogue, the platform and the automations you choose. We do not give fixed prices without knowing the store. After a first conversation, we send you a clear proposal with each part explained.
Does it work for a physical shop with no website?
Yes. A local shop can also serve customers on WhatsApp, reserve products, tell customers about new arrivals and take orders for collection. If you want to sell online later, you will already have your customer base organised.
Shall we talk about your business?
We'll reply with a first idea of how we can help. No commitment.